Privacy Policy

Last updated: June 10, 2026

Who We Are

ARRO Auto Glass is preparing to launch mobile auto glass service in Calgary, Alberta, Canada. We are a sole-proprietor business. Our primary contact is info@arroautoglass.ca.

This policy applies to information collected through our website (arroautoglass.ca), our early access and future service forms, and any direct communications with us.

What We Collect and Why

When you join early access or contact us, we may collect the following information:

• Your name — to address you in launch updates and future communications
• Phone number — to contact you about launch updates or future service availability if needed
• Email address — to send launch updates, future service communications, and related records
• Service area or address — to understand future service coverage needs
• Vehicle information (year, make, model, VIN) — to source the correct glass and identify the correct glass if service becomes available

We collect only what is necessary to manage early access and future service communications. We do not collect payment card numbers on our website.

How We Use Your Information

• To manage early access and future service requests
• To notify you when bookings or pricing requests become available
• To follow up if we cannot reach you about your future service request

We do not use your information for unsolicited marketing. We may contact early access users when service becomes available; you can ask us to remove your details at any time.

Who We Share It With

We do not sell your personal information. We share information only with:

• Formspree — our form submission processor (receives early access form data)
• Zoho Mail — our email provider (stores email communications)

Each of these providers is contractually required to protect your data and may not use it for their own marketing purposes.

How Long We Keep It

We retain your information for as long as necessary to manage early access, respond to your request, and meet legal obligations. You can ask us to remove early access details that are no longer needed.

Your Rights Under Alberta PIPA

Under the Alberta Personal Information Protection Act (PIPA), you have the right to:

• Know what personal information we hold about you
• Request a correction if the information is inaccurate
• Withdraw consent for the use of your information (subject to legal and contractual limitations)

To exercise any of these rights, contact us at info@arroautoglass.ca. We will respond within 30 days.

Cookies and Analytics

Our website does not currently use tracking cookies or third-party analytics. If that changes, this policy will be updated.

Security

Our website uses HTTPS. Form submissions are transmitted to Formspree over encrypted connections. We do not store credit card numbers or government-issued ID numbers.

Contact

Questions about this policy? Email us at info@arroautoglass.ca.