Warranty that covers the work — clearly.
ARRO Auto Glass is preparing mobile auto glass replacement in Calgary. This page explains the planned warranty terms for eligible future replacement work: what is covered, what is not covered, and how to request support after service.
Lifetime workmanship coverage.
If a covered issue is caused by ARRO's installation workmanship, we inspect it and make it right.
- Water leaks from the installation seal
- Abnormal wind noise caused by installation
- Loose mouldings or trim related to service
- Bonding or seal issues caused by workmanship
What the warranty is designed to cover.
The warranty is focused on workmanship. In plain language: if the problem comes from how the glass was installed, it belongs to us to inspect and correct.
Covered workmanship issues
- Water leak caused by the replacement seal or urethane bond
- Abnormal wind noise caused by installation fitment
- Loose moulding, trim, or hardware related to the glass service
- Glass movement, bonding issue, or seal failure caused by workmanship
- Installation-related issue identified after ARRO inspection
Not covered by workmanship warranty
- New rock chips, cracks, or impact damage after service
- Collision, vandalism, weather damage, or external force
- Pre-existing rust, body damage, paint failure, or pinch-weld condition
- Leaks or fitment issues caused by previous repairs or vehicle modification
- Vehicle electronics, warning lights, cameras, sensors, or ADAS calibration
If the glass itself appears defective, we help with the next step.
Manufacturing defects are handled through the glass supplier or manufacturer, not as an ARRO workmanship issue. If a defect is suspected, ARRO will inspect the concern, document what we see, and help coordinate supplier or manufacturer warranty review where available.
Examples of possible parts concerns
Visible distortion, confirmed manufacturing flaw, or a supplier-verified glass defect. Final approval depends on supplier or manufacturer policy.
ADAS calibration is separate from ARRO's warranty.
ARRO does not perform ADAS calibration. If your windshield has a forward-facing camera or driver-assistance features, calibration may be required after replacement. Where ADAS is identified before booking, ARRO will flag it and recommend using a qualified calibration provider.
ARRO's workmanship warranty does not cover ADAS calibration, camera aiming, warning lights, diagnostic codes, lane assist, automatic emergency braking, adaptive cruise control, or third-party calibration results.
How to request warranty support.
The goal is simple: document the concern, inspect it properly, then fix covered workmanship issues without making the customer chase us.
Contact ARRO
Reach out as soon as you notice the issue. Do not wait if you see water intrusion, loose trim, or unusual wind noise.
Share service details
Provide your name, vehicle, original invoice or work order, and the date of service so we can find the job record.
Send photos or video
A short video of a leak, wind noise, trim issue, or warning light helps us understand the problem before inspection.
ARRO inspects
We check whether the concern is installation-related, vehicle-related, impact-related, parts-related, or outside warranty scope.
Covered issues are corrected
If the issue is covered workmanship, we arrange the appropriate correction at no labour charge to the customer.
If our install caused the problem, we stand behind it.
If a new stone hits the glass, the vehicle has rust or body damage, a prior repair creates a fitment issue, or ADAS calibration is required, those are outside the workmanship warranty. If the concern is caused by ARRO's installation work, we inspect it and make it right.
Questions before service?
Join early access and ARRO will contact you when mobile auto glass service opens in Calgary.